WW3Chess.com
Last updated: 02 October 2025
This Privacy Policy explains how EMEA TRADE LIMITED (“WW3Chess”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal data when you use WW3Chess.com and related services (the “Services”).
By using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Services.
1) Who We Are
Data Controller:
EMEA TRADE LIMITED
35 Haymarket
London SW1Y 4HA
United Kingdom
Email: privacy@ww3chess.com
We are responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2) What Data We Collect
We may collect the following categories of data:
- Account Information: username, password, email address, profile details.
- Payment Information: billing address, payment method details (processed securely via third-party payment providers, not stored by us).
- Usage Data: gameplay history, preferences, game analysis, device/browser data, IP address, location (approximate).
- Communications: messages with us (support, feedback, appeals, tournament registration).
- Cookies & Tracking: session data, analytics, advertising identifiers. See our Cookie Policy.
3) How We Use Your Data
We process your data to:
- Provide and personalise the Services (e.g., gameplay, leaderboards, tournaments).
- Enforce fair play and anti-cheating measures.
- Process orders, subscriptions, and payments.
- Communicate with you (support, updates, promotions, legal notices).
- Improve our Services via analytics.
- Comply with legal obligations.
4) Legal Bases for Processing
We process your data under the following UK GDPR bases:
- Contractual necessity (to provide the Services you signed up for).
- Legitimate interests (to ensure platform integrity, prevent fraud, improve services).
- Consent (for marketing communications, cookies, optional features).
- Legal obligations (to comply with UK laws, tax, or regulatory requirements).
5) Sharing Your Data
We may share your data with:
- Payment processors (e.g., Stripe, PayPal).
- IT and hosting providers (e.g., website hosting, cloud storage).
- Analytics & advertising partners (e.g., Google Analytics).
- Regulators or legal authorities if required by law.
We do not sell your data to third parties.
6) International Transfers
Your data may be transferred outside the UK/EEA. Where this occurs, we ensure safeguards such as:
- Standard Contractual Clauses (SCCs);
- UK International Data Transfer Addendum;
- Transfers only to countries with adequate protection levels.
7) Data Retention
We keep your personal data only as long as necessary for the purposes outlined:
- Account data: retained while your account is active, deleted within 12 months after closure.
- Payment records: retained for 6 years in compliance with UK tax law.
- Gameplay/analytics data: anonymised or deleted within 24 months.
8) Your Rights
Under UK GDPR, you have the right to:
- Access your data (receive a copy).
- Rectify incorrect or incomplete data.
- Erase your data (“right to be forgotten”).
- Restrict or object to processing.
- Data portability (request transfer to another provider).
- Withdraw consent at any time (where consent is the basis).
- Lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk.
Requests can be made via privacy@ww3chess.com.
9) Children’s Privacy
Our Services are not directed to children under 13. If we discover we have collected personal data from a child without parental consent, we will delete it.
10) Cookies
We use cookies and similar technologies for essential site functions, analytics, and personalised advertising. You can manage cookie preferences via your browser or our Cookie Settings tool.
11) Security
We implement technical and organisational measures (encryption, access controls, regular audits) to protect your data. However, no system is completely secure. You are responsible for keeping your password safe.
12) Updates to this Policy
We may update this Privacy Policy from time to time. Changes will be posted here with a revised “Last updated” date.
13) Contact Us
For questions or data rights requests:
Data Protection Officer (DPO)
EMEA TRADE LIMITED
35 Haymarket
London SW1Y 4HA
United Kingdom
Email: privacy@ww3chess.com
